What about refunds?
The Trading Journal Spreadsheet business is that of supplying software, that once downloaded, cannot be returned. Due to a lack of security and protection with Excel files, and to protect the intellectual property rights of the creator; we don’t give refunds if you simply change your mind or make a wrong decision.
Please review all products carefully before committing to purchase, or contact us with questions first.
You can choose a refund if the product is wrongly described, or doesn’t do what it is designed and marketed for… (Recording and Analyzing your trade data), or there are technical issues with the product that cannot be resolved.
Please know that we will do everything possible to make sure you are happy and satisfied with your purchase, both now and into the future! View the Satisfaction Guarantee.
Posted in: TJS Q&A